BOOKS 

Writing books can be addictive. The first book on Credit Management Software is still a unique title. Although an updated release is not to be expected soon, you may freely download my latest report on Credit Management Software via www.softwarepakketten.nl. 

• Credit Management Software 
• Hebben ze al betaald? (''Have they already paid?'') / Subtitle: Effectief en klantgericht    debiteurenbeheer aan de telefoon (Effective and customer focused credit control on the telephone)
• The Customer Profit Maxim
• Happy Customers Faster Cash - Turning debtors into customers who pay on time. For more details go to the Happy Customers Faster Cash project page.
• Meer klantwaarde (release date 18th September 2014 during the CRMin1Day event)
• Customer Profit Hacking - Roadmap for putting the bottom line on top